Frequently Asked Questions

30K+ Sites Installed

32M+ Energy Savings p.a

185MW+ Solar PV

2.9M+ LEDs

2M+ Tons Carbon Offset

100% Australian

30K+ Sites Installed

32M+ Energy Savings p.a

185MW+ Solar PV

2.9M+ LEDs

2M+ Tons Carbon Offset

100% Australian

INSTALLATION FAQs

How long will the installation take?

UNIfied can install your PV system within days of approval. The approvals from your retailer and distributor, however, can take up to 6-8 weeks. UNIfied will keep you informed throughout the approval process. Post installation, UNIfied will organise a third party inspector to sign off on the electrical works and turn your system on. At this point, you will receive the benefit of solar energy in your home (allow 10 to 15 business days for this to be carried out).

Where do you place the inverter?

Usually the inverter is placed out of direct sunlight, alongside the fuse box, where it runs silently and displays information such as the amount of electricity generated. Our installing A Grade Electrician will always recommend the best location for your inverter.

How much roof space is needed?

A 1kW system needs approximately 10m2, therefore a 5 kW system needs 50m2 and so forth. Panels traditionally range from 1.7 meters high by just under a meter long.

What is the weight of the solar system on the roof?

Approximately 18 to 27 kilograms per square metre.

Will I need a new switchboard and/or meter?

You’ll need a solar compatible switchboard and meter. A meter exchange or re-program may be required after a solar installation. Your UNIfied Energy Specialist will be able to advise you, by viewing an image of your switchboard, as to whether a new switchboard and meter is required.

What can affect the costs of installing a grid connect system?

A base installation rate includes the grid connect system being installed on your north facing roof with appropriate surface area available. Additional costs will be incurred for any switchboard upgrades (if required), or any other electrical upgrades or modifications to your existing meter. Should you require meter modification, UNIfied will assist with paperwork; however the premises owner and/or utility bill recipient is ultimately responsible for the cost and this submission process.

When will the solar system be turned on?

The solar system will be left switched off until grid connection is completed. After installation, UNIfied will submit the grid connection documents to your electricity distributor, and they will arrange for a bi-directional smart meter to be installed.

What if I already have a smart meter?

This may or may not be a bi-directional meter. If required, the meter will be reconfigured at a cost of approximately $95-$100 (please note these prices are subject to change and are issued by your electricity distributor). This cost can be as high as $500 for customers with a single or three phase power supply. The reconfiguration process can take 1-3 months after the third party inspector has signed off on the electrical works.

Does UNIfied offer a post-installation service?

Absolutely! We have a dedicated customer service team and in-house A Grade Electricians who are able to respond to all your enquiries. Also, every UNIfied solar PV system comes equipped with an energy monitoring service. This service will highlight your solar savings following an install. It will also show energy usage patterns and other areas for potential savings so that you can maximise the use of your new solar system.

What is a feed-in tariff?

A feed-in tariff pays you for excess electricity generated by your solar PV system, and not used in your home.  So, if you are producing more electricity from your solar panels than you are using at that point in time, you will be paid by your electricity retailer for this extra electricity which is sent into the grid.

Can I choose my own electricity provider if I install a UNIfied solar PV system?

Yes.  UNIfied is AGL’s preferred solar PV system installer and we ask you to consider their competitive market rates for the energy you don’t use when installing solar for your home.

Can I add a Solar Battery to my solar PV system in the future?

Yes. At this stage, solar batteries are a very expensive option and UNIfied will only align itself with market leading brands. We encourage you to register your interest for solar batteries here.

PERFORMANCE FAQs

Which factors can affect the amount of solar energy received?

Strength of the radiation available depends on the season, time of day, and latitude of the generation point. Generation is also affected by dust, cloud cover, shading and panel efficiency.

Does roof orientation really matter?

A system facing south will generate less than one facing north. However, east-west installations can be a good option depending on the installation scenario.

Is there any maintenance involved?

UNIfied is responsible for the first 7 years of your system’s maintenance. The Clean Energy Council suggests a qualified electrician check every 2 years thereafter.

How long will my solar system work for?

Modules show small reductions in power output after 20 years, mostly because the glass surface dulls and reflects more light. Our solar panels have a minimum 10 year product warranty and 25 year performance guarantee. Our inverters have a 5 year warranty and there is a 5 year warranty on our workmanship.

What happens on cloudy days?

As you are still tied to the mains power supply, any deficit will come from the mains grid.

How does electricity get stored for use after the sun goes down?

During the night you draw power from the grid and your meter measures your consumption.

What happens with grid connect systems during a blackout?

The inverter will automatically shut off within milliseconds of a blackout, to avoid the potential of a dangerous ‘brown-out’ in your premises and to prevent ‘back feeding’ to the grid. Even though you have a solar system you will not have power available to your premises during a blackout.

What about the energy it takes to produce a solar power system?

In Australia roof-top solar systems recover their energy content (from manufacturing and recycling) within 1.6 to 1.8 years. During their lifespan they’re expected to produce 17 times the amount of energy needed for manufacture, install and dismantle.

How much of a reduction in carbon dioxide emissions will I achieve?

Using a comparison to a car, the average vehicle in Australia travels 20,000 km per annum, which is equivalent to 3.3 tons of CO2 discharge annually. A 2kW system will prevent 3.3 tons of CO2 being generated through coal fired power generation.

Our Offices

VIC: Level 2, 21 Moray St,
Southbank, VIC 3006

NSW: 19 / Level 2, 65-71 Belmore Rd,
Randwick, NSW 2031

SA: 1 / 47 Tynte St,
North Adelaide, SA 5006

QLD: 321 Waters St,
Fortitude Valley, QLD 4006

Our Offices

VIC: Level 2, 21 Moray St,
Southbank, VIC 3006

NSW: 19 / Level 2, 65-71 Belmore Rd,
Randwick, NSW 2031

SA: 1 / 47 Tynte St,
North Adelaide, SA 5006

QLD: 321 Waters St,
Fortitude Valley, QLD 400

Our Results

Achieving Outstanding Results
for Every Client

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