Frequently Asked
Questions

Here are some of our frequently asked questions that may help answer your enquiries. If you can’t find
an answer to your questions below, our team will gladly assist you.

Installation FAQs

Learn more about our installation process

Generally, UNIfied can install your PV system within days of approval. The approvals from your retailer and distributor, however, can take up to 6-8 weeks. UNIfied will keep you informed throughout the approval process. Post installation, UNIfied will organise a third party inspector to sign off on the electrical works and turn your system on. At this point, you will receive the benefit of solar energy in your home (allow 10 to 15 business days for this to be carried out).

Please note that with labour shortages and supply chain issues impacting our industry, a slight delay with installation and assigning a third party inspector to sign off on all electrical works are occurring more frequently. Rest assured that the UNIfied team will keep you informed every step of the way.

A 1kW system needs approximately 10m2, therefore a 5 kW system needs 50m2 and so forth. Panels traditionally range from 1.7 metres high by just under a metre long.

You’ll need a solar compatible switchboard and meter. A meter exchange or re-program may be required after a solar installation. Your UNIfied Energy Specialist will be able to advise you, by viewing an image of your switchboard, as to whether a new switchboard and meter is required.

Absolutely! We have a dedicated customer service team and in-house A Grade Electricians who are able to respond to all your enquiries. Also, every UNIfied solar PV system comes equipped with an energy monitoring service. This service will highlight your solar savings following an install. It will also show energy usage patterns and other areas for potential savings so that you can maximise the use of your new solar system.
A feed-in tariff pays you for excess electricity generated by your solar PV system, and not used in your home. So, if you are producing more electricity from your solar panels than you are using at that point in time, you will be paid by your electricity retailer for this extra electricity which is sent into the grid.
Yes. At this stage, solar batteries are a very expensive option and UNIfied will only align itself with market leading brands. We encourage you to register your interest for solar batteries here.

Performance FAQs

Learn more about your system performance

A system facing south will generate less than one facing north. However, east-west installations can be a good option depending on the installation scenario.
Modules show small reductions in power output after 20 years, mostly because the glass surface dulls and reflects more light. Our solar panels have a minimum 10 year product warranty and 25 year performance guarantee. Our inverters have a 5 year warranty and there is a 5 year warranty on our workmanship.
As you are still tied to the mains power supply, any deficit will come from the mains grid.
During the night you draw power from the grid and your meter measures your consumption.
The inverter will automatically shut off within milliseconds of a blackout, to avoid the potential of a dangerous ‘brown-out’ in your premises and to prevent ‘back feeding’ to the grid. Even though you have a solar system you will not have power available to your premises during a blackout.
Using a comparison to a car, the average vehicle in Australia travels 20,000 km per annum, which is equivalent to 3.3 tons of CO2 discharge annually. A 2kW system will prevent 3.3 tons of CO2 being generated through coal fired power generation.

Insights

Heatwaves call for actions

While heatwaves are challenging to predict, they can significantly impact the cost of living during the summer months. Increased energy costs: During heatwaves, the demand

What is electrification?

The role of energy efficiency and electrification in decarbonising Australia is crucial to support a net zero economy by 2050.  To achieve Australia’s target of

Energy bill relief fund

The cost of living crunch is real The Australian government announced in early May 2023, as part of the Federal Budget, a $500 energy bill

Ask your questions!

If you have any enquiries that are not answered above, please feel free to contact us. Our team will gladly assist you in finding what you need.